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Policies

Returns & Refunds

Last updated October 2026

Because our products are food items, we can't accept returns once an order has been delivered or picked up.

Damaged or wrong items

If your order arrives damaged, leaking or incorrect, WhatsApp us on +91 79893 23933 within 48 hours of delivery with a photo of the pack and the outer box. We'll send a replacement or issue a refund.

Cancellations

You can cancel an order before it is dispatched for a full refund. Custom-labelled and made-to-order items can't be cancelled once production has started.

Refund timelines

Approved refunds are made to your original payment method within 5–7 working days.